Conveyor uses AI to automate the painful process of vendor security reviews and RFPs with AI

The sale of software to companies is such a long process. Even after customers are convinced that a product is good for their organization, they must always ensure that the software meets all their security requirements.

Chas Ballew achieved how painfully and tedious about the security and compliance examination was painfully and tedious, a accommodation platform for health care companies he co-founded in 2013. “What we have seen is that one of our customers was trying to conclude their client,” said Ballew to explain Techcrunch.

The filling of detailed questionnaires has taken weeks of software suppliers, often delaying sales and original contract renewals. In 2021, Ballew left the conveyor to melt, a startup dedicated to the automation of long process of customer safety approval.

Shortly after the launch of Conveyor, Openai presented Chatgpt and the company seized the opportunity to feed its product with AI. While many companies remain cautious in the adoption of AI softwareConveyor’s customers have adopted the idea of ​​delegating Monotone work.

“It’s very redundant and repetitive,” said Ballew about security criticism. “”[Customers] Do not think that this creates a ton of value, so they are very happy for AI to fill in compliance forms. »»

According to Ballew, the conveyor was the first supplier of AI fully deployed in production environments at Zendesk, Atlassian and Qualtrics. The startup customers also includes workday, Netflix, Zapier and more than 400 other companies, said Conveyor.

The conveyor claims that his AI agent can fulfill more than 90% of customer security issues entirely, autonomous and precisely, saving customers of many hours and accelerating their sales process.

Based on its success in the security revision, the startup now introduces automation powered by AI for requests for proposals (DPS), which are often the necessary components of any sales process. The expansion of the DP automation conveyor should attract a wave of new customers outside the technology sector, which considerably increases the attraction of the startup to investors.

The new product has helped the conveyor to attract more funding: a series B of $ 20 million led by Signalfire with the participation of Oregon Venture Fund and Tervin Ventures.

In many ways, the work done by the conveyor is a perfect use case for AI because most humans fear doing so. However, the complete automation of the AI ​​of the process requires large timepieces.

“We keep everything very safe, very isolated for each client, which is very important,” said Ballew. “Companies want to ensure that their confidential data is only used to process their information and that it is not exposed or mixed with someone else’s data.”

The conveyor is not the only one to solve this less known problem for sales teams. Other startups developing software for DPs and security issues include Loopio, Reactive and Roirrim.