Corporate AI adoption may be leveling off, according to Ramp data

A healthy part of American companies has impatiently adopted AI, Paris The technology will bring impossible productivity gains. But adoption can be listed, according to transaction data Of Fintech Company Ramp.

The Ramp AI index, which estimates the adoption rate of US companies in AI products based on card and invoice card data stabilized at 41% in May after almost 10 consecutive months of growth. In May, 49% of large companies had deployed an AI in a form, compared to 44% of medium -sized companies and 37% of small businesses, according to Ramp.

The ramp AI index is not a perfect measure. It only examines a sample of corporate spending data of around 30,000 companies. In addition, as the index identifies AI products and services using the name of the merchant and the details of the line element, it is probably missing spending in other cost centers.

But it is certainly true that companies are starting to realize that there is a limit to what today’s AI can do.

Last month, Klarna, who declared that he would endeavor to replace hundreds of AI support agents, was forced to hire workers after the company cuts led to “Lower quality” customer service. According to S&P GlobalThe share of companies abandoning most of their generators’ pilot projects increased to 42%, compared to 17% last year.