Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
The Alcohol and Gaming Commission of Ontario (AGCO) has announced changes as it prepares to launch its iGaming Centralized Self-Exclusion (CSE) program next year.
Thanks to the CSE, players in the province will be able to voluntarily exclude themselves from all regulated iGaming sites via a single process. The aim is to help reduce barriers by eliminating the need to self-exclude across multiple platforms and providing safeguards across the regulated market.
Currently, operators have their own self-exclusion programs for their individual sites as this is necessary. Although they will still have to manage their own programs for their sites, where they will accept new registrations and comply with any existing self-exclusion agreements, operations will also participate in the overall CSE system.
The standards document itself will be published and come into effect when the CSE platform goes live next year, with the exact timeline to be communicated closer to launch.
Ontario’s Centralized Self-Exclusion Program Launches Next Year
“As part of our commitment to continuous improvement, the requirement for operators to provide self-exclusion programs for their sites, as set out in Standard 2.14, will be reviewed by the AGCO no later than 12 months after the launch of the centralized self-exclusion program. the regulator confirmed.
Next to the platform, a new CST standard was expanded and some additional minor changes were made. When it is launched, this platform must be clearly highlighted on the sites of all operators, which constitutes an obligation.
The terms of the centralized self-exclusion program must also be clearly defined, including options of six months, one year and five years.
Operators must also prevent “centrally self-excluded individuals” from creating new player accounts or accessing existing accounts for as long as they continue to be self-excluded.
Operators must, no later than 24 hours after adding a person to the centralized self-exclusion register, take all reasonable steps to prevent marketing material, incentives or promotions from being sent to that person for as long as they continue to be a centrally self-excluded person.
Featured Image: Credit to Taxiarchos228 on Wikimedia Commons, license CC3.O0
The position Ontario AGCO Introduces New Standards for Centralized Self-Exclusion Program appeared first on ReadWrite.
