Online games from Steam and Valve are partially down

Starting at 1 p.m. ET on December 24, Steam experienced an outage that impacted users’ ability to access the game store and play games online. Valve has not publicly acknowledged the outage, but SteamDB unofficial Steam status page reported that the Steam Store, Steam Community, and Steam Web APIs were all offline.

Fault detector received over 6,000 outage reports around 1:15 p.m. ET, and Steam is also inaccessible from Valve’s mobile apps. The outage appears to affect Valve’s online gaming APIs, such as Team Fortress 2, Dota 2 And counterattack 2, Also.

By around 4 p.m. ET, Steam itself had started to bounce back, and as of 6 p.m. ET the platform had largely recovered, with the main PC, mobile, and Mac clients generally fully functional, but occasional errors were occurring. Parts of the service are still extremely slow, and according to SteamDB, many of Valve’s online games are down or only partially working.

from Steam last major outage This was in October, when the store and online services were down for an hour. Earlier in September, the launch of Hollow Knight: Song of Silk temporarily shut down Steam, the Xbox Store, and Nintendo eShop due to the number of people trying to download the game at the same time.

Update, December 24 at 6 p.m. ET: This story has been updated to note which Valve offerings are currently functional and when they were picked up.