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The Dutch Gambling Authority (KSA) fined LeoVegas half a million euros and on the same day warned the operator Vbet for “shortcomings”.
The €500,000 ($590,000) fine imposed on LeoVegas comes as regulators said the company failed to sufficiently comply with its duty of care during the period from October 2023 to May 2024.
In the press release, the KSA explained how it had requested several player files from the company and “found that all files referenced failure to comply with duty of care.” In one shared example, they allege a player who deposited and lost tens of thousands euros in a short time did not intervene in time.
They also suggest that the interventions applied were not always effective enough, because “a player who showed serious signs of immoderate gaming behavior initially only received a pop-up highlighting this gaming behavior. It was also easy for the player to click away.”
Speaking about the fine, Michel Groothuizen, chairman of the KSA board, said in a statement translated statement: “Duty of care is an essential part of the broader spectrum of player protection. Providers must respond adequately to excessive gambling. Large losses in a short period of time are an important signal of this.
“We have intensified our monitoring of duty of care and gambling providers are tackling it decisively, because such an important element must not be neglected.”
KSA publishes two updates on the same day, concerning two separate companies
Also this week, the gaming authority announced that it had granted SCGO Limited, which operates in the Netherlands under the name Vbet, a warning “for shortcomings in the area of the law on the prevention of money laundering and terrorist financing.
From April 2025, various documents were requested, including customer files, internal documents on Wwft policy and risk assessment. It was after examining them that certain shortcomings were noted.
“The study shows, among other things, that Vbet does not give sufficient substance to the company-wide risk assessment. This does not provide information on the raw risks identified by Vbet and has no version control. As a result, the Ksa cannot properly assess how the risks from the risk assessment were assessed, whether the management measures are effective and whether the risks are current.”
The company cooperated and proactively worked on a recovery plan during the investigation and indicated that it would follow the recommendations from Saudi Arabia.
Featured Image: Canva / LeoVbegas / Vbet
The position KSA fines LeoVegas for failure to comply with duty of care and issues warning to Vbet appeared first on ReadWrite.
